Shipping policy

PRODUCTS

All of our  cards are made to order. Please note that the images on your screen may vary slightly in color from the actual print.

The flexibility and direct control over quality is one of the reasons we choose to own the entire print process in house from the inception of our business.

SHIPPING

I ship USPS First-Class Mail Parcel (2-5 days)in a package that is size appropriate.

Due to COVID-19, USPS is experiencing significant delays. Packages are taking longer than expected to be delivered and some packages are not being scanned until delivery. Please be patient with us during this time

  • Unless otherwise stated in listing, orders ship within 7-10 days.
  • We will send an email with the tracking number as soon as it is available. Please note: These are estimates only. 

Packaging

In doing our small part to save trees, we will not print a receipt of your order with your package unless it is requested during checkout. You should receive an order confirmation via email with the details of your order should you need to contact us with any questions. This also makes gift orders easier as the prices of the items will never be revealed in the shipment

Returns

Customer Satisfaction is 1,2,3,4 and 5.

If the product arrives in a damaged condition, I will replace it for you free of charge. Please email pitpatdot.com with a photo of the damaged goods within 7 days upon delivery. We will replace them as soon as we can upon inventory availability.